Privacy Policy

Privacy Statement STIL for the development of health solutions 
This statement provides information on how STIL B.V., hereafter referred to as ‘STIL’ or the ‘company’, handles personal data processed in the context of the development of health solutions.

Contact details
Address: Molengraaffsingel 10
Postal code: 2629 JD, Delft  

Purpose and basis of the processing
STIL processes personal data of test users for the purpose of selling and developing health solutions.

The purpose of the processing of personal data is to perform sales and to conduct research into the operation of our health solutions and the administrative handling of this. The processed data include:

Name, address, place of residence, country, phone number, e-mail, year of birth;
Trouble with activities in daily living due too tremor; arm sizes, dominant arm; 
Personal health data, including your tremor disorder and who diagnosed it, use of medication and which medication, and any results of usability tests to which has been given specific prior consent.

This data is processed on the basis of consent or on the basis of the agreement we conclude with you for the testing of our health solutions, such as the anti-tremor orthosis.

When we use data for statistical purposes we do so only with anonymized data. In that case the used data is no longer personal, because it is no longer traceable to you.

Personal data is processed by STIL only for the purpose for which it was collected.

Source of the processed data
The processed data is provided by yourself from either form on STILs websites, during the intake or collected during one or more examinations with STILs professionals.

Forwarding of personal data
STIL may share certain personal data with contracted distributors based on your location to facilitate the sales and distribution of our products. This sharing of information is essential to ensure the efficient delivery of our services and products to you.

The types of personal data shared may include but are not limited to:

  • – Contact information
  • – Shipping address details
  • – Tremor characteristics

STIL prioritizes the protection of your personal information and, therefore, shares data with contracted distributors while using appropriate security measures. Contracted distributors with whom STIL shares your personal data are bound by strict confidentiality agreements and are obligated to use this information solely for the purposes of fulfilling sales and delivering our products to you. Contracted distributors receiving your personal data are furthermore obligated to comply with the provisions and requirements outlined in the GDPR/AVG law regarding the processing and protection of personal data. They are legally bound to adhere to these regulations while handling the shared personal information.

If you have any concerns or questions regarding the sharing of your personal data with contracted distributors, please contact us at

Your personal data will not be sold to third parties.

Transfer outside the EU or an international organization
In principle, personal data will not be transferred outside the EU or to an international organization. If this is the case, we will inform you of this.

Data retention period
Personal data will not be kept by STIL any longer than necessary for the purpose for which it was collected, the fulfillment of legal obligations or the execution of agreements. When the retention period has expired, STIL may anonymize the data, which means that there is no longer any personal data after that.

Security of the data
STIL takes appropriate technical and organizational measures to adequately protect personal data.

Rights of you as involved party
You have several rights under the General Data Protection Regulation. If you wish to exercise these, you can make a written request via the contact details in this privacy statement. It is important that you identify yourself appropriately, we will contact you about this if necessary. The rights you have are listed below.

Right of inspection 
You can request to see what data STIL processes about you, for what purpose and for how long it is kept.

Right of rectification
If you believe that certain data has been processed incorrectly, you have the right to request rectification of this data.

Right to erasure of data (right to ‘forgetfulness’)
If you want your personal data to be deleted, you can submit a request for this.

Right to restriction of processing
If you wish to restrict the processing of personal data by STIL, you may submit a request to do so.

Right to data portability
Because the processing of your data by STIL is so specific, this right is in all likelihood not applicable. If you wish to exercise this right you may submit a request. STIL will make an appropriate consideration in this regard.

Right of Objection
You have the right at all times to object to the processing of your personal data because of your specific situation. If you wish to exercise this right, you can submit a request to do so.

Right not to be subjected to automated individual decision-making, including profiling

Because STIL does not engage in automated individual decision-making and profiling, exercising this right is not applicable.

Withdrawal of consent
When STIL processes personal data on the basis of your consent, you have the right to withdraw this consent at any time. You can inform us of this in writing.

Possible restrictions in exercising your rights on the basis of the General Data Protection Regulation 
STIL makes every effort to comply with your rights based on the General Data Protection Regulation. However, it is possible that these rights may conflict with other legal provisions. In such cases, STIL will carefully consider which of these issues carry the most weight and, based on this, make a decision on how to deal with your request. You will be given a written notice. 

Complaints about the processing of your personal data by STIL
If you have any complaints regarding the processing of personal data by STIL, please let us know via the contact information at the top of this privacy statement. You also have the right to submit a complaint to the supervisor, the Dutch Data Protection Authority. To do so, please visit the website

Website usage
STIL operates “”. We might use your personal information for improving the website, and by using the site you agree to the collection and use of information according to this policy.

Information Collection And Use
While using the site, we may ask you to fill in personally identifiable information that can be used to contact you. Personally identifiable information may include name and email.

Log Data
Like other site operators, we collect information that your browser sends whenever you visit our site. This may include your IP address, browser type, browser version, the pages you visited on our site, time and date of your visit and other statistics. We may also use third party services such as Google Analytics, YouTube, Facebook Pixel, and Hotjar which collect and analyze this.

We may use your personal information to contact you with newsletters, but this will only be done with your permission.

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. By using our website, you agree to the usage of cookies.

The security of your personal information is important to us, and we aim to keep it in mind at all times. However, due to this transmission being over the internet, it cannot be guaranteed that this is 100% secure.


This privacy statement was revised on January 12th, 2024.